More than 71% of small businesses use CRM (Customer Relationship Management) software as it has become a necessity for all emerging and small businesses. Running a small business is a challenging task as the budget is limited, and everyone has to look after numerous responsibilities.
Customer acquisition and retention are crucial for any business, especially for small businesses, as they don’t have the marketing budget to acquire more customers. Most small businesses struggle to find the perfect CRM software as either the software is too expensive for their budget or it doesn’t have the required features. ये भी पढ़ें - अपने राज्य / शहर की खबर अख़बार से पहले पढ़ने के लिए क्लिक करे
Groweon is bringing a change in the industry as the CRM tool is highly affordable and is packed with tons of features. Within a few years, the software has emerged as the best CRM software for small business.
Hearing it from the Co-founder and CEO of Groweon, Mr Shashi Narain, on how the CRM tool simplifies customer management for small businesses and helps them scale exponentially. “Our main focus while creating the software was to make it affordable and feature-rich so that it becomes the preferred CRM tool for all small businesses”, said Mr Narain.
He further shared the factors that make the CRM tool so popular amongst small businesses.
Affordable Pricing
For small businesses, the pricing of the CRM tool matters a lot as most emerging businesses have a minimal budget. The Groweon team understands this, and that’s why their software is extremely affordable. Users can get the tool for as low as Rs 999 per month, which allows them to improve customer relations, boost sales, and increase productivity without breaking the bank.
The tool is hands down one of the most affordable CRM tools in the market, and that’s why the platform has more than 2500 satisfied users. The CRM tool is the perfect blend of functionality and affordability.
Exceptional Customer Support
Most employees in small businesses are not very tech-savvy, and at some point, they might get stuck, and that’s why customer support is a crucial aspect of CRM tools. Groweon provides top-notch customer support so that users can be worry-free and can use the tool to its full potential. The platform has a dedicated customer support team to ensure smooth operation and resolve customer queries and doubts rapidly.
Most small businesses don’t utilise the CRM tool to its full potential as they don’t have much knowledge about the CRM tool, but the customer support team plays a huge role in encouraging the customers to use all the features of the CRM tool.
Wide Variety of Features
The best part about Groweon is the massive features that a single tool has. Most budget-friendly CRM software lacks features, and often, it is a headache to use CRM tools. But that’s not the case with Groweon CRM, as the software provides multiple helpful tools under one roof.
From order management solutions to IVR solutions, customers can get many helpful and advanced features with a few clicks. Here are some of the top features of the CRM tool:
· Lead Management Solution: Lead nurturing and conversion are the major stress for each marketer, and the lead management solution is a great relief for small businesses as the feature helps capture leads and convert them into satisfied clients. The software provides all the details about the leads and helps in tracking them efficiently. ·
Inventory Management: Inventory management is considered quite challenging, but the CRM tool does a great job of simplifying it. Small businesses can easily manage stock levels, track items, and get seamless control over inventory. ·
Service Ticket Management: Most small businesses struggle with handling customer support, and service ticket management helps track, resolve, and manage customer issues effortlessly.
Integration with Other tools
Nowadays, every business, regardless of its size, uses numerous tools. From marketing to accounting, every sector has got tools that help in increasing productivity and efficiency of the business. It becomes crucial for the CRM tool to integrate with other tools to maximise business efficiency, and Groweon seamlessly interrelates with other tools to provide the user with an enriching experience.
The software is highly popular for its smooth Whatsapp Business API Integration that provides businesses features such as bulk messaging, auto notifications, chatbots, and much more.
About the Company
Established in 2020, the company has shaken up the entire CRM industry as its pricing and features are unmatched. The software has empowered numerous small and medium-sized businesses. With a focus on innovation, affordability, and customer-centric design, Groweon offers a wide range of tools that help simplify business operations, enhance customer relationships, and achieve sustainable growth.
For more information,
Contact: Mr. Shashi NarainMob: +91-8826484919Email: shashi@groweon.comhttps://www.groweon.com/
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