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Now WhatsApp to sue users who send way too many messages

Now WhatsApp to sue users who send way too many messages

Earlier this year, the platform said that it had built a Machine Learning (ML)-based system to detect and remove users who behaved inappropriately on the app. The platform said it was able to assess the past dealings with problematic behaviours to ban 20 per cent of bad accounts at the time of registration itself, the report added. To curb abuse, the instant messaging service had introduced a "Forward" tag in 2018 on such messages after WhatsApp came under fire after unverified forwarded messages were linked to fake news led to killing of over 20 people in mob violence.

WhatsApp has updated its FAQ section that announced that from December 7, 2019, the company could take legal proceedings against any user for activities like "bulk or automated messaging". The Mark Zuckerberg-led company reiterated that its platform is meant for private messaging or for organisations to interact with customers through its Business app, and spam messages won't be tolerated. This will also let WhatsApp effectively control as to how users utilise its platform, which it is intended for.

Source: thehansindia

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